My new Moog One v. 1.5 seems to have been working fine, but today I tried exporting for the first time. When I export "All Data" it works fine. When I try to export "Presets" this causes the unit to soft-reboot without completing the export. After the aborted export of presets, there are about a dozen presets on the USB, when there should be several hundred. USB has plenty of room, that is not the issue. I tried reformatting the USB drive and that didn't help, either.
I thought I'd post to the forum before contacting Moog service to see whether anyone else has run into this problem and/or is aware of a workaround?
Attempt to Export Presets to USB causes Moog One to Restart
Attempt to Export Presets to USB causes Moog One to Restart
Moog One 16, OB-X8, Prophet 10 Rev4, Osmose, Trigon 6 D, OB-6 D, Kawai VPC-1, Rhodes Mk8 FX, Steinway D, Mac-based Protools w/Carbon.
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- Joined: Wed May 20, 2015 7:05 pm
Re: Attempt to Export Presets to USB causes Moog One to Restart
Try exporting the presets in chunks (i.e select a subset at a time). I had to start doing this when I amassed over 1000 presets.
Original Model D, Taurus 1, Source, Minitaur, Voyager RME, One 16 voice
Re: Attempt to Export Presets to USB causes Moog One to Restart
Thanks for the suggestion, will do!
Moog One 16, OB-X8, Prophet 10 Rev4, Osmose, Trigon 6 D, OB-6 D, Kawai VPC-1, Rhodes Mk8 FX, Steinway D, Mac-based Protools w/Carbon.
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- Joined: Thu Sep 14, 2023 1:35 am
Re: Attempt to Export Presets to USB causes Moog One to Restart
Connect the USB Drive Before Starting the Export: Ensure the USB drive is connected to the Moog One before initiating the export process.
Avoid Interrupting the Export: Do not disconnect the USB drive or perform any other actions that might interrupt the export process until it completes successfully.
Verify Exported Presets: Once the export is complete, check the USB drive to ensure all the expected presets have been exported correctly.
Avoid Interrupting the Export: Do not disconnect the USB drive or perform any other actions that might interrupt the export process until it completes successfully.
Verify Exported Presets: Once the export is complete, check the USB drive to ensure all the expected presets have been exported correctly.