HELP! HELP! HELP! FILTER ENVELOPE NOT WORKING !!!!!

revstate · Post by **revstate** » Sat Sep 16, 2006 5:34 pm

i was just making some new patches and playing with some other patches that i had already made, and all of a sudden, my filter envelope stopped triggering

and now with any patch, the only time i can get it to trigger is if i set it to "multi trigger" "last key" and hold a note down while playing the other notes

if i try to trigger the filter envelope any other way, it will not trigger, on any patch

i am really worried, and moog is closed for the weekend

i have a new unit, 2499, with 3.2 soft and it came with the AT mod

PLEASE SOMEONE HELP ME!!!!!

THANKS

BEN

revstate · Post by **revstate** » Sat Sep 16, 2006 6:36 pm

NOW THE FILTER ENVELOPE HAS COMPLETELY STOPPED WORKING NO MATTER WHAT MODE I HAVE IT IN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OysterRock · Post by **OysterRock** » Sat Sep 16, 2006 9:25 pm

Sounds like there may be a problem. First of all take a deep breath and call Moog on Monday. Your Voyager is still under warranty, so chill!

revstate · Post by **revstate** » Sat Sep 16, 2006 9:29 pm

OysterRock wrote:Sounds like there may be a problem. First of all take a deep breath and call Moog on Monday. Your Voyager is still under warranty, so chill!

i can't help it, i was just getting to the point where i thought this was the best thing ever, and then this happens.

warranty or not, i spent ALL of my money buying it, i have no money to get it shipped to moog, and guitar center will take an eon to get it sent and recieved

on top of that, i had just started work on my new album when this happened

i will try to chill, maybe a quick trip to the booze store is in order for the next 2 nights

thanks,

ben

revstate · Post by **revstate** » Sat Sep 16, 2006 9:34 pm

some updates, taken from the SQUAREWAVE yahoo group:

--- In Squarewave@yahoogroups.com, "brian fores" <brianfores@...> wrote:
>
> Hang on, hang on... First thing i can think of, check your TS mem. mod bus
> and TS mem global settings. If those are on, and you hit the touch surface
> w/o realizing it, you may have locked it into a setting where sound isn't
> passing through for some reason. I would def check all your software
> settings after that, and if not, then, there's a factory reset, right? Try
> that. If none of that works, then maybe there's cause for concern. Until
> then, you've got your work cut out for you. Good luck!

both are off, i reset everything i could find under the factory setup menu, and still no luck

but, check this out

when i set the sustain to max. and the evnvelope filter amount to max, the attack still won't work, but the decay starts acting like a really odd attack, one with a a weird shape to the attack

and the sustain works like normal, except that this may change at any time since i just keep on loosing more functions

also, when used as a mod source, the filter eg acts just as stupid

but when i use the vca eg as the filter mod source, it acts as it should

this makes no sense at all

revstate · Post by **revstate** » Sat Sep 16, 2006 9:35 pm

this make one realize how lame life would be without an eg

OysterRock · Post by **OysterRock** » Sat Sep 16, 2006 9:36 pm

That really sucks, man. I can't imagine how you feel. If it makes you feel any better, I bought an new (used) car a few weeks ago. The first time I go to start it up after I drove it off the lot, it doesn't start up. They old saying is true, "sh*t happens!", but it will work out.

If you got it from Guitar Center, I'd call them first. They might let you return it and exchange it.

revstate · Post by **revstate** » Sat Sep 16, 2006 9:54 pm

OysterRock wrote:That really sucks, man. I can't imagine how you feel. If it makes you feel any better, I bought an new (used) car a few weeks ago. The first time I go to start it up after I drove it off the lot, it doesn't start up. They old saying is true, "sh*t happens!", but it will work out.

If you got it from Guitar Center, I'd call them first. They might let you return it and exchange it.

Just talked with my favorite and the best sales rep. @ guitarcenter, peter, and he is going to order me a new one, and i can keep the one i have until the new one gets in.

YAY!!

worry level has just lowered A LOT

thanks everyone

ben

OysterRock · Post by **OysterRock** » Sat Sep 16, 2006 9:58 pm

Glad it worked out. Now you can drink to celebrate instead is drowning your sorrows.

till · Post by **till** » Sun Sep 17, 2006 4:46 am

This sounds lik ethe contact of the keyboard to the left hand section board is not OK. So better check this before shipping the Moog.

revstate · Post by **revstate** » Mon Sep 18, 2006 12:36 am

till wrote:This sounds lik ethe contact of the keyboard to the left hand section board is not OK. So better check this before shipping the Moog.

if this is so...

then why am i able to disable the keyboard and play from another controller, and still have the problem ?

the voyager's keyboard controll functions are all software, so why would it be able to affect the eg so dramatically, even after i turned it off

also, i re-installed the os, 3.2 to 3.2... 3.2 to 3.1... and 3.1 to 3.2 and still the problem is there

but, if you have an idea i would love to hear it

thanks

ben

revstate · Post by **revstate** » Thu Sep 28, 2006 2:38 am

i just got the new one from guitar center

YAY!