Urgent-Slim Phatty OSC2 and PW not calibrating correctly

[Hamudi2000]

Hi, first of all, I wanna say hello to this forum as a new member

I just bought a SP second hand. I did all the calibration routines several times after warming the SP up for 45 mins but it´s still not right.
OSC2 detune only goes up about 3 semitones but down 8 semitones. If I choose a Pitch Bend range of +12 and -12 I´ll get a range of +9 and -15, so for a whole tone up I gotta choose a +5 pich bend range.
I realized that the SP seems to try to correct the tuning tables in the calibration process but it the range it can calibrate is not high enough ( the middle digits on the LCD are going all the way down to 0 on some calibrations and then it goes to the next step) which seems a bit odd to me. Allthough it says "calibration successfull" at the end.
Is there a way to reset the whole LUT via a sys ex file or a way to tweak an internal CV range pot?
As I´m in Germany I cannot send he unit directly to Moog unfortunately.
Thanks for your help in advance.
Cheers,
Muhammed

[Hamudi2000]

could anyone from the Moog staff help me? I´m also waiting for a response of my e-mail sent to Moog service.
Thankyou

[stiiiiiiive]

Hi Hammudi2000! Welcome to the forum, mate.

Sorry to read about your problem. You can e-mail Andy[at]moogmusic[dot]com, he works as a service manager.
He’s also reachable through this forum as being the member Control_Voltage.

Hope this helps

[Hamudi2000]

Thankyou, I already mailed Andy 2 weeks ago, maybe he has got a lot to do, I hope he´ll reply thu...