There's an old thread here dealing with the goose neck lamp and its difficulty in locking into place residing in the archives somewhere around here. I'm a bit embarrassed over my 'expertise' in this area as opposed to areas that really matter in regards to the Voyager, but here goes...
I've' owned my Voyager SE for over 2 years now. Yes, one may use pliers to tighten on the lamp, especially early on. It doesn't take long, though, for the lamp to 'break in' as another poster mentioned here (as stated from Moog). Eventually, the lamp gets to the point where one may hand tighten it easily, as mine is now.
If the lamp isn't tightened on completely then one risks the lamp loosening and eventually falling off, which may or may not represent a problem to you various Moogers out there. However, some have experienced busted light bulbs due to their light fixtures falling off of the Voyager from not being properly fastened (locked into place).
Pliers will not ruin your light, trust me. Just use a cloth in order to wrap the bezel ring, then gently tighten with pliers until it locks into place. This way one doesn't risk scratching the goose neck lamp at all as the cloth protects the ring from both scratching and pitting due to the force of the pliers.
Of course, there's no need in breaking out a pipe wrench for this purpose at all, just a handy pair of pliers will work fine early on. Eventually, after utilizing pliers a few times one will be able to hand tighten the lamp with relative ease.
Now, if only I could
play my Voyager!
