No sound from Audio Output, only headphone output

maxwelldub · Post by **maxwelldub** » Fri Aug 07, 2009 3:38 pm

Hello, I just picked up a LP yesterday and when I plugged it into my mixer using the audio out, there is no sound. Upon plugging the cord into the headphone jack, everything works great though. Any advice?

Thanks =)

Bryan T · Post by **Bryan T** » Fri Aug 07, 2009 3:47 pm

Is the "Output On/Off" button lit up? You're sure the cable is good?

maxwelldub · Post by **maxwelldub** » Fri Aug 07, 2009 5:17 pm

no signal regardless of whether output on/off is lit up. same cable works fine with the headphone jack. oh well, it was only $700 on ebay!

Bryan T · Post by **Bryan T** » Fri Aug 07, 2009 5:28 pm

Give Moog a call. They're really helpful.

Portamental · Post by **Portamental** » Fri Aug 07, 2009 7:18 pm

Don't give up, that's a terrific little synth you got there.

FWIW : believe it or not, it's been my experience that some of my cables (high quality ones, bought at a guitar store) don't work well with the LP, and at least two other synths. I sure don't have a logical explanation for this, but that's a fact. I pulled enough hair over that to be sure of that. Switching to Hosa audio cables solved my problems. I use only those on synths now. Some cheap ones I bought at Radio Schack are working well too.

Subtronik · Post by **Subtronik** » Fri Aug 07, 2009 9:03 pm

Do the same cables work for other gear?

If so you definitely have a problem and need to contact Moog.

maxwelldub · Post by **maxwelldub** » Sun Aug 09, 2009 5:17 am

I tried 2 different types of 1/4" cables that are working fine with my monitors and mixer. Agaiin., the headphone out works fine. I'll be sending it in for the upgrade, so I'm hoping the techs can clear this issue up as well.

Voltor07 · Post by **Voltor07** » Sun Aug 09, 2009 5:48 am

maxwelldub wrote:I tried 2 different types of 1/4" cables that are working fine with my monitors and mixer. Agaiin., the headphone out works fine. I'll be sending it in for the upgrade, so I'm hoping the techs can clear this issue up as well.

Yeah, they're really cool about stuff like that. With any luck it's a loose ribbon cable or something simple like that.

Subtronik · Post by **Subtronik** » Sun Aug 09, 2009 9:38 am

Voltor07 wrote:With any luck it's a loose ribbon cable or something simple like that.

CTRLSHFT · Post by **CTRLSHFT** » Sun Aug 09, 2009 2:35 pm

my lp tribute was shipped to me *new* with this problem when I first got it. hope it's an easy fix!

maxwelldub · Post by **maxwelldub** » Sun Aug 09, 2009 6:21 pm

thanks guys, its great to buy a product with such a helpful and responsive support forum!