Registering Replacement LP?

Subtronik · Post by **Subtronik** » Wed Apr 15, 2009 9:36 pm

The LP I bought from sweetwater died after two days.

The one coming has a different serial number.

I already registered the dead one.

What do I do about re-registering the replacement?

Sorry if it's a dumb question, I've never had gear die on me.

CTRLSHFT · Post by **CTRLSHFT** » Thu Apr 16, 2009 11:23 am

Subtronik wrote:The LP I bought from sweetwater died after two days.

The one coming has a different serial number.

I already registered the dead one.

What do I do about re-registering the replacement?

Sorry if it's a dumb question, I've never had gear die on me.

You still just register your new one. I have a LP SEII and a tribute both registered.

Subtronik · Post by **Subtronik** » Sun Apr 19, 2009 12:53 pm

It doesn't work, keeps saying "Please check the accuracy of your serial number."

LeRoi · Post by **LeRoi** » Sun Apr 19, 2009 1:51 pm

Hi Subtronik,

This has happened to me nearly every time I have tried to register my Moog products. If you call the Moog kiddies during their business hours, they will take care of it for you.

CTRLSHFT · Post by **CTRLSHFT** » Mon Apr 20, 2009 11:49 am

Subtronik wrote:It doesn't work, keeps saying "Please check the accuracy of your serial number."

That's odd, I just registered my SEII back in Decemeber w/ the LP Tribute on my registration information. Sorry it didn't work for you, but as stated here, call Moog, they'll fix it, they did for me when I got a second hand Voyager RME and needed to switch the registration into my name.

Amos · Post by **Amos** » Mon Apr 20, 2009 2:14 pm

One thing I've noticed is that you can't just enter the number... if the serial number says "SE 01234" or whatnot, you have to enter the letters as well. It's a very picky system (too picky if you ask me)
Or of course, just call Moog... possibly email would work too.

Cheers,

Amos

Subtronik · Post by **Subtronik** » Mon Apr 20, 2009 9:29 pm

I called Moog today and was told to just enter the numbers, but that didn't work either. I'll call back tomorrow and get it sorted.

Thanks for the replies.

DMorrish · Post by **DMorrish** » Mon Apr 20, 2009 10:16 pm

Make sure you enter it as SE#### removing the leading zero.

If your serial number was printed on the Phatty as SE09845 you would enter SE9845.

Subtronik · Post by **Subtronik** » Mon Apr 20, 2009 10:25 pm

Wow, that worked. Thanks.

The weird thing is I included the zero with the first one I registered.

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Registering Replacement LP?

Registering Replacement LP?

Re: Registering Replacement LP?