UK Moog retailer in administration. Consequences for owners?

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tangent uk
Posts: 41
Joined: Wed Nov 14, 2007 10:40 am

Post by tangent uk » Fri May 02, 2008 4:01 pm

Im in the uk also,thats bad news about soundcontrol.i got mine from them from nec music expo,last November.
:cry:
Thats very true what you said about moog,they have a problem on there hands now havent they!

Saying that though the lp2 aint gonna be shipping for a few weeks yet in america,so it would of been a few weeks at least till we got them in england,also i cant see someone like digital village not taking the opportunity to be uk's official moog distributor.

we shall have to see what comes of the situation i suppose..and await a response from moog.

vier-personen
Posts: 59
Joined: Tue Mar 28, 2006 11:53 am

Post by vier-personen » Sat May 03, 2008 10:28 am

edit:

after some time I could reach a person at a soundcontrol store (I think), who told me turnkey does no longer exist (I orderd a mf-101 and a mf-104z at turnkey in march). he told me, I will definitely not get my goods and if I gave them already money I should contact the bank Deloitte Touche in Glasgow to get it back.

tangent uk
Posts: 41
Joined: Wed Nov 14, 2007 10:40 am

Post by tangent uk » Sun May 04, 2008 3:55 am

it seems digital village is handling sound controls products,that are still in warranty.
http://www.dv247.com/news/Turnkey%20and ... ion/131759

Southernone
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Moog Music Replies

Post by Southernone » Sun May 04, 2008 10:47 pm

Cimple Solutions does Moog's warranty work and will continue to do this work. They can be contacted at this number: (0)845 862 7171 or via this web address www.cimplesolutions.co.uk . With regard to Moog's distribution plans in the UK, we will sort that out very quickly as there are a number of dealers interested in the line. Thanks for the question and the chance to clarify.

vier-personen
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Joined: Tue Mar 28, 2006 11:53 am

Post by vier-personen » Tue May 06, 2008 4:10 pm

[quote="dada"]
If you paid by credit card you should contact your credit card company. That's the fastest if not the only way you're likely to get any money I'd say.[/quote]

that´s what I did, and I´m getting my money back.

sundaeclubber
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Post by sundaeclubber » Mon May 12, 2008 2:14 am

Turnkey's policy appeared to be one of continual uselessness. Forum regulars may remember that when Sundae Club attempted to buy an Etherwave from them in 2002, Turnkey advised them that theremins were illegal to sell in the UK because they interfered with air traffic control and could bring planes down. Of course the only way to down a plane with an Etherwave would be to kosh the pilot over the head with one.


Sad to see any company in receivership though, and I hope nobody loses their cash.
Sundae Club* http://www.s-club.co.uk
Moog-Filled Album "TECHNOSTALGIA"
from
http://www.cdbaby.com/sundaeclub
and in your local iTunes store

http://www.myspace.com/sundaeclub

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RichardK
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Post by RichardK » Mon Jun 23, 2008 2:34 pm

Arbiter have essentially acquired Sound Control's "retail" arm, trading as Reverb it seems. However, I don't think this really has any consequences for UK Moog owners; Arbiter are still in business and I think Arbiter were the importers previously.

There was one good consequence; I got an EXCELLENT deal from Birmingham Sound Control on a "Fire" Select Voyager and the hard/wheeled flight case, and thus, I have a synth I'd never have dreamed have owning before. Moreso I got good savings on a new mixer and monitors, which helped with the decision to buy the Moog.

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