Significant volume drop on main and headphones output

Polyphonic Analog Synthesizer
Post Reply
nickgem
Posts: 6
Joined: Sun Dec 08, 2013 9:19 pm

Significant volume drop on main and headphones output

Post by nickgem » Fri May 02, 2025 11:02 am

Hi,
I am having a problem all of a sudden with significant volume drop from both the mains and headphone outputs. I do not get any volume until the pots are set to ~50% (12 o’clock ). I tried the following to remediate with no avail:

1. Disconnect all expression pedals
2. Restored default settings
3. Ran oscillator compensation
4. Reloaded firmware v1.50

Hoping it’s not a hardware, has anyone had this problem, is there anything else I can try?
I submitted a ticket with Moog, but not sure how good they are with responding.

Thanks for any help,
Nick

Post Reply