My Subharmonicon suddenly stopped working from one day to the next. Upon powering up, only LED 1 of Sequencer 1 is blinking erratically, and the unit becomes unresponsive. I tried a firmware update, but it doesn’t recognize any incoming messages.
After opening the unit and doing some troubleshooting with a multimeter, I discovered that the issue is being caused by the audio output board. When I disconnect the output board, the Subharmonicon powers up correctly and responds as expected.
Here are my two questions:
Can Moog provide a replacement audio output board as a spare part for direct purchase?
While waiting for a solution, is it safe to use the VCA output directly into my audio interface to continue using the synth without the output board?
Appreciate any input from users who might have faced a similar issue, and from Moog support if you're reading this.
Thanks in advance,
Greeeeeeeen