Sub37 stuck in update mode - Help much appreciated. :)

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quantum7
Posts: 5
Joined: Sat Jan 28, 2017 3:49 pm

Sub37 stuck in update mode - Help much appreciated. :)

Post by quantum7 » Sat Jan 28, 2017 4:01 pm

I was trying to update my Sub37's firmware via the auto install procedure, but it kept failing so I tried the manual with MIDIOSX, but that is stil a no-go. Now it is stuck in the update mode with "FIRMWARE UPDATE, Flash Erased Ready for Code" on the screen. I've turned it off over and over and it still shows this at power-up. I now have a 25lbs. paper weight. LOL Is there any master reset procedure to help me out of the predicament? I called Moog, but it seems they've left early today, as I called at 2:50pm Eastern time with no answerer.

Thanks!

quantum7
Posts: 5
Joined: Sat Jan 28, 2017 3:49 pm

Re: Sub37 stuck in update mode - Help much appreciated. :)

Post by quantum7 » Sat Jan 28, 2017 11:31 pm

SOLVED! I used another PC and it fixed the issue. I give up trying to understand computers! LOL

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