Constantly having to restore Animoog purchases

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strizbiz
Posts: 3
Joined: Tue Jan 07, 2014 11:55 am

Constantly having to restore Animoog purchases

Post by strizbiz » Tue Jan 07, 2014 12:28 pm

ok, this is soooooooo ridiculous. I find myself constantly opening Animoog, going to load one of the Expansion packs I brought and the timbres are missing so I have to restore them. As if it wasnt a pain having to do it at home, yesterday I was at a studio and wanted to use some sounds from the MonsterMoog pack and the sounds of course, werent there. To make matters worse, the studio didnt have wifi so I couldnt restore them. I cant begin to tell you how bummed and ripped off I felt. This is the only software I have to worry about that with. I have the Matallic, Monster Moog, Vintage FX and Vintage Vibe. The point is, if someone pays for something, they should be able to use it when ever and not have to cross their fingers and hope its there when you launch the app. I planned on getting all the expansions but I wont be buying anymore until there is an update or something. This is un acceptable!!!!!!!!!!!!!!!!!! :evil:

LOW ORBIT
Posts: 6
Joined: Sat Nov 09, 2013 7:42 am

Re: Constantly having to restore Animoog purchases

Post by LOW ORBIT » Wed Jan 15, 2014 2:14 pm

I feel your pain. I get the impression that there's a lot of bugs that need to be worked out!

Christan
Posts: 6
Joined: Tue Jan 29, 2013 11:41 pm

Re: Constantly having to restore Animoog purchases

Post by Christan » Mon Jan 20, 2014 6:19 pm

I've been experiencing the same issues, I've only seen it so far with Monster Moog and the Grateful Dead but haven't checked any of the other expansion packs yet. It would be nice to be able to have all the timbres we buy without having to constantly restore purchases. This happened yesterday and today but I know it has been an occurring issue for the past month or so. I have an iPad 3 and on iOS 7.0.4

cb1
Posts: 11
Joined: Sat Feb 16, 2013 11:53 am

Re: Constantly having to restore Animoog purchases

Post by cb1 » Tue Jan 21, 2014 7:22 am

Have you tried a 'fresh install'?
- First back up your own sounds through iTunes (Moog, we need export/import by email for this)
- Delete Animoog from your ipad
- Reset ipad bij holding the switch on the side
- Install Animoog again and restore purchases

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