Slim Phatty ADSR envelops not functioning?

[rordanks]

hi ya'll,
I've had my slim phatty for a couple years now I'd say, and te ADSR envelopes have never really worked... mainly the attack and release. Its never been too much of a problem as i use it for basses and pluck sounds because it does an amazing job:). I've always kept it clean and up to date, have done a couple factory/ master resest's because of some midi issues, but still no envelope fix. Any one else have this problem or perhaps a solution?

cheers !

[rordanks]

Anyone from moog that can comment on this? I'll upload of picture or video of it not working. I've also tried to contact moog for the last week and a half and no reply. Please help!

[enossified]

Take it to a repair shop.

[Mr Shave]

Or email Moog's tech support.