New Sub Phatty - No sound

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horm
Posts: 2
Joined: Sun Jun 16, 2013 5:52 pm

New Sub Phatty - No sound

Post by horm » Sun Jun 16, 2013 5:59 pm

I just bought a new Sub Phatty at a retailer two hours ago. I brought it home, plugged the power cable in, ran a 1/4" TS cable from the Audio Out jack to my amplifier, and turned the synth on. The panel preset and control lights came on, but no sound is produced when I press keys on the keyboard. I made sure the Master and Headphone dials and the Oscillator Mixer dials were turned up, and currently every dial on the control panel is facing 12 o'clock. I tried using headphones as well. Still no sound is produced when I play the keyboard. An expected popping noise can be heard in the headphones when i turn the device off and on.


Any ideas?

ul303
Posts: 59
Joined: Tue May 28, 2013 4:02 pm

Re: New Sub Phatty - No sound

Post by ul303 » Mon Jun 17, 2013 7:30 am

Check you have local on activated.

Waza
Posts: 51
Joined: Wed Mar 13, 2013 7:14 am
Location: Scotland

Re: New Sub Phatty - No sound

Post by Waza » Mon Jun 17, 2013 9:12 am

have you tried with headphones?
Computer: 3.4ghz i7 Quad core, 24gb Ram,
OS: Windows 7 Ultimate 64 bit
Soundcard : Focusrite Saffire 56
DAW: Studio One 64 Bit
Plugins : Too Many to say
Hardware: Moog Model D, Access Virus Ti2 Keyboard

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breun
Posts: 359
Joined: Sun May 05, 2013 1:36 pm
Location: Utrecht, The Netherlands

Re: New Sub Phatty - No sound

Post by breun » Mon Jun 17, 2013 9:19 am

Waza wrote:have you tried with headphones?
horm said: "I tried using headphones as well." :)

JohnWynberg
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Joined: Wed May 15, 2013 4:04 am

Re: New Sub Phatty - No sound

Post by JohnWynberg » Mon Jun 17, 2013 11:02 am

Ok, this may sound too obvious, but I made that mistake once: Are you sure you connected your amplifier to Audio OUT and not to Audio IN?

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stiiiiiiive
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Re: New Sub Phatty - No sound

Post by stiiiiiiive » Mon Jun 17, 2013 11:21 am

I did taht too, but he's having no sound through the headphones output neither.

Local setting it is, me say.

horm
Posts: 2
Joined: Sun Jun 16, 2013 5:52 pm

Re: New Sub Phatty - No sound

Post by horm » Mon Jun 17, 2013 4:41 pm

Already went back to the shop and exchanged it for a new unit. Looking back, the Local Control setting was probably the issue. I must have missed that when i went through the manual. I wish the admin had approved my post sooner so I could have solved the problem.

Amos
Posts: 2438
Joined: Wed Jul 23, 2003 3:11 pm

Re: New Sub Phatty - No sound

Post by Amos » Mon Jun 17, 2013 5:58 pm

http://www.moogconnect.net/downloads/su ... v1_1_4.pdf

try the "initialize globals" command...

ul303
Posts: 59
Joined: Tue May 28, 2013 4:02 pm

Re: New Sub Phatty - No sound

Post by ul303 » Tue Jun 18, 2013 3:41 am

Amos,
re this sheet it seems that the USE PRESET KB OCTAVE does not work...At least it does not go back to normal mode when you press C or C# twice.

Amos
Posts: 2438
Joined: Wed Jul 23, 2003 3:11 pm

Re: New Sub Phatty - No sound

Post by Amos » Wed Jun 19, 2013 3:31 pm

ul303 wrote:Amos,
re this sheet it seems that the USE PRESET KB OCTAVE does not work...At least it does not go back to normal mode when you press C or C# twice.
fixed -- thanks! :)

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