Subsequent 37: F EG Mod Source Stopped Working

Hello, posting about this to see if anyone else has had this experience. I’ve reached out to customer support and am awaiting their response.

The F EG source on both mod busses has stopped working. When it is selected, the rate LED stops blinking. When I press a key the LED flashes once for the key press, but that’s it. When I changed the program source in the controller menu to sine LFO, that works. But using the F EG as a source, no change to the sound.

This began when I was working on a patch last night, where the F EG was modulating the rate of LFO 2. I went to save the patch but accidentally pressed the preset button on the control panel. I then pressed the panel button to return to my patch, but the Mod rate LED stopped blinking and the F EG mod no longer produced an effect.

I’ve since tried recreating the patch from scratch, from an INIT sound, swapping the functions of the mod busses, as well as turning the synth off and trying the same thing again this morning. Neither of the mod busses sources F EG function anymore - no affect on sound, rate LED stops blinking. All of the other waveform sources work fine, though.

Any thoughts? Has this happened to anyone else?

Ok… so this is embarrassing. Rather than delete the original post, here’s what happened.

USER ERROR :laughing:

I did some more troubleshooting and found out the cause of the issue. After reflashing my firmware a couple of times (as per the advice from customer supprt), I went to a local music store that had a subsequent 37 and tried it out, which helped me to determine what I did wrong. After I got home I retraced my steps, so to speak. Retraced my patch.

Apparently when I hit the “compare” button instead of save, then hit the “panel” button to try to get back to the patch that I had been working on - I failed to realize that the mod source selector was on F EG, but since I had built the patch starting from an INIT patch, the mod source was actually the triangle wave. When I switched back to “panel” the sound was what the selector switch was on - F EG.

I repeated this a few times and determined that’s what likely happened.

At the time of the user error, I had assumed that because the selector switch was on F EG, that that was the actual source. When F EG is selected as a modulation source, the EG controls function properly (and create really unique sounds!).

I’m relatively new to synthesis, and have only had the S37 for a few months. I’m still learning and still having lots of fun. I definitely learned a lot from this experience!