Sub25 Transpose issue?

I dusted off my old subsequent 25 and have been trying to get it working correctly again. When I press the C key a B note is played. Like its a 1/2 step down. If I press C# it plays c.

I already calibrated it and ran through that process. I also initialized global settings.

When I hook up and external keyboard the behavior is the same. Anyone have a fix for this? I tried looking for a firmware update, but can’t find that or the original 125 presets. Any help with any of these issue would be appreciated. Thanks

also I tried transpose function by entering shift mode and bank and patch 1 and then pressing the c key. That also didnt work.