pitch bend not bending correctly

I’ve never had issues, and now the pitch isn’t behaving correctly. Is there a trouble shooting I can do to determine what’s up? I’ve gone into the menu to edit pitch amount and it doesn’t really change the amount. It changes the sound of the note slightly but not right.
Any help would be appreciated.

On all sounds or just one? What does the calibration screen menu show?

On all sounds. Calibration screen? like the menu when I go in to edit different parameters shows i can have it pitch up semitones/octaves etc… it makes no difference what setting I put it on. It deffinitely behaves differently. I can’t pitch up and down while playing guitar-type solos. If you mean the menu screen thing I can change it to whatever amount and it stays the same. Any clue?

From a search of the forum…
Calibration Set-up:

The following instructions assume that the Voyager has OS 2.5 or later installed. If the Voyager has an OS prior to version 2.5, please upgrade the Voyager to the latest OS [currently v3.2] before proceeding.

Once the new Left-Hand Controller is installed and all cables are reconnected, turn on power to the Voyager. Once the system has finished starting up, press the MASTER button on the Voyager panel to access the Master Menu. Press the +1 button until “Software Version” is selected, and then press Enter. The screen displays the System Version and Boot Version. When you see this screen, press Cursor. This will mute the Voyager sound output and display the Wheels Voltages calibration screen. This screen shows the digital values for the current Pitch and Modulation wheel positions, and is used to ensure proper wheel calibration. Follow the instructions below to ensure that the new LHC board is putting out correct voltages for the Pitch and Modulation wheels.

• “Modulation Wheel” should read 000 with Mod wheel at minimum and 255 with Mod wheel at maximum position.
• “Pitch Bend Wheel” should read 0 when Pitch wheel is at rest, +127 with wheel all the way up, and -128 with wheel all the way down.
• If all of these readings are correct, Congratulations! You’re done. Otherwise, refer to the Calibration section below. You can exit the Wheels Voltages screen by pressing any of the Panel, Edit, Master or Enter buttons, or by turning off power to the Voyager.



figure 8
Calibration:

Mod Wheel calibration:

  1. Make sure that the numeric value displayed for Modulation Wheel goes down to 000 when the wheel is fully down; this is a hardware setting and is not adjustable by a trimmer. If this is incorrect, see the Troubleshooting section (below). The value should begin to rise as soon as you start to push the wheel forwards.
  2. Push the mod wheel to its maximum position (all the way up/away from you), and observe the value shown for “Modulation Wheel” on the Wheels Voltages screen.
  3. Turn the trimmer marked “VR2 / MOD WHEEL” on the LHC circuit board until the displayed value just reaches 255 with the wheel at its maximum position. The Modulation Wheel value should begin to decrease as soon as you start to move the wheel away from its maximum position.

Pitch Wheel calibration:

  1. Hold pitch wheel in its maximum (all the way up/away from you) position. Observe the value shown for “Pitch Bend Wheel” on the Wheels Voltages screen. Adjust the trimmer marked “VR1 / PITCH WHEEL” until the displayed value just reaches +127.
  2. Let go of the pitch wheel and allow it to return to the center position on its own. Move the wheel back and forth a few times to be sure it is consistently returning to the same center position. Now with the pitch wheel in its center position, adjust the trimmer marked “VR3 / PITCH ZERO” until the value displayed on-screen is 0.
  3. Repeat steps 1 and 2 until the displayed value is 0 when the pitch wheel is at rest and +127 when the wheel is all the way up. Bend the wheel all the way down (toward you) and make sure that the value displayed on-screen is -128. If the Pitch Bend amount does not reach -128 at minimum, or if it reaches this value before the end of the wheel’s travel, consult the Troubleshooting section.

Trimmer Locations:
As you look into the underside of the LHC module, you will see three tan plastic trim potentiometers (trimmers) located along the left side of the board. Refer to figure 9 below to identify these trimmers.
figure 9

If the wheels cannot be calibrated or you encounter some other technical difficulty, contact Moog Music technical support: (800) 948-1990 / (828) 251-0090 or techsupport@moogmusic.com .

amazing response. I will try this and let you know. Thanks for the help.