I’ve noticed if you happen to be retriggering a note many times such as like drumming action, if the key doesn’t return all the way back up it doesn’t sound or retrigger.
Makes me wonder if there’s not enough sensors built in to the keybed action so nothing happens.
Maybe this is normal.
I have noticed when the “Velocity” is on I can lose notes like on the 5th press it’s like they fade away almost “as if” you have run out of poly but that’s not the case. Sometimes I have to turn that off or go mess around with the settings. It’s unexpected though it shouldn’t ever drop notes totally.
Check the extended option menus of the envelope generators and make sure the ‘multitrig’ parameter is set to ON, see if that makes a difference for you with the triggering. The velocity wonkiness is a known issue they say they’ll address in a firmware update.