I own the turtlebeach usb midi cable. I’ve had it for 3 years and used it to update the firmware on my alesis ion with no problem. I just purchased a Moog Little Phatty synthesizer and I cant use the turtlebeach to update its firmware. I’ve troubleshot and read all the turtlebeach and Moog directions. Still no luck. Im on sysex files trying to save settings via midiox and or bomesyx and when I send sysex files from the Moog nothing happes on the midi software. There is no midi activity between the software and the moog. i’m stumped
you see no midi activity using midiox? once you get that going just use the .exe to auto update itfirst and foremost is to get it talking…i cannot understand how it can work with one synth and not another…midi settings in little phatty maybe? i cant believe the midi ports are defective but who knows
possibly try updating your midi drivers…i have seen others who had to do that other than that it would seem there is a hardware problem somewhere but if the midi STILL talks to your other keyboard then most likely a driver issue
im not questioning your troubleshooting abilities but it would seem by a process of elimination…midi port works with all other gear EXCEPT the LPTE then all i can say is thank god for warranties i havent checked my TE out fully yet but is there a midi on/off setting or perhaps channel settings got changed?
my midi is on and channel settings for in and out are 1. I noticed when I went to GM settings and was hitting the various numbers in midi ox that the LP responded. However when I attempted to send sysex data to the a folder I created–NO GO. I’ve made progress as far as making a sysex folder on my desktop and naming the file I will save but no data is being transferred.
so in MidiOx, are you getting MIDI note data and CC messages from the LP?
check View-> Input Monitor to see incoming MIDI activity.
If you’re getting incoming MIDI from the LP, then go to the Sysex View (View menu->View SysEx) and choose Receive Manual Dump, and then send sysEx from the LP… if you get no response at all, like nothing on the input monitor and no data coming in according to the sysEx dump, then… well… that’s a new one. I might try reloading the firmware in case something went screwy there…
tip: try the executable firmware loader, here: http://www.moogmusic.com/software/LP_T_103b_exe.zip
if you don’t have any custom patches in there (which obviously you can’t export until this is resolved) then a Factory Restore might be helpful also. It’s something relevant to try, anyway…
also if you have any USB MIDI controllers with their own MIDI I/O ports, try plugging such a device in and setting its usb MIDI ports as the default in midiOx, just in case it is an interface issue. Sometime I’ve had better luck with an Oxygen-8 keyboard used as a MIDI I/O device, than I’ve had with swanky rack-mount studio MIDI interfaces. Go figure.
Well, I did a temp. job of saving my work. I just wrote out my settings out on paper for the sounds I made. Luckily it was only two bass lines. After I wrote them down I updated the OS with the exe file with NO PROBLEM. I dont understand how it’ll recieve perfect but not send–it’s something in either the software or the synth–GO FIGURE. I’m good for now—the midi usb cable does work, this just isn’t good though–thanks to all who replied. I tried for like 5 hours today. Maybe later.
OK - summary: you have midi IN to the LP, no problem (that’s how you updated the OS). You have no signs of midi OUT from the LP (nothing shows in MidiOx) - no MIDI OUT means no ability to export anything from the LP.
Got any other synths? Connect MIDI OUT from the LP to MIDI IN on any other synth that you know is working 100%. If you make sure that LOCAL CONTROL on the LP is turned ON, and you play keys on the LP and get no response from the other synth… then your LP MIDI OUT is broken. (assuming of course that you triple-checked to be sure that Midi Out is not turned OFF in the LP master menu).
If you can trigger another synth from the LP keyboard via MIDI, then the LP midi out is working and the problem is with your computer’s Midi interface, which can send but not receive. If it’s an LP problem, I can sort it out for you, no worries.
If it’s a MIDI interface problem, hey at least you’ve ruled out the LP… call tech support for your Midi widget or just drop $40 on a MidiSport uno… I don’t mean to plug M-audio so often, it’s just I don’t know of another 1x1 midi interface that is as cheap and reliable.
PS) it’s always remotely possible you have a bad MIDI cable.
One thing to try is to set Local Control to OFF. Then connect the midi out to the midi in with just a midi cable (assuming it’s a good cable).
Play a note, and if you can’t hear any response, then it sounds like your midi out is not working. If it is working, then the problem is in your external midi infrastructure.
I did what you said and the midi light on my jv2080 blinked whenever I pressed a key so the midi out on the LP is fine. It’s probably the cable. I’ll mos def. get the m-audio midi interface. Also, Amos is it possible that you always post the EXE. file with future updates because it’s so much easier for some of us.
i havent checked my TE out fully yet but is there a midi on/off setting or perhaps channel settings got changed?