https://www.youtube.com/watch?v=oTt7OKiMOYc
Any fix for this issue? is it a hardware or software error?
Thanks
known issue, see other thread for moog svc contact info
https://forum.moogmusic.com/viewtopic.php?f=21&t=25922&p=157638#p157638
let us know how it goes
Really crappy that the quality control isn’t better.. They aren’t willing to send the replacement part to Sweden it seems. I’ve dealt with numerous US synth and eurorack makers they’ve always been very willing to help and they’ve always sent parts for free when i’ve had something breaking, or i’ve sent in my things and they fixed it for free, they haven’t even cared if warranty is no longer valid..
I bought my Sub37 over a year ago so i have no warranty i guess.
Edit: ok, so it seems that it is possible to have the board replacement sent. Good 
Hey there,
Our apologies for any confusion or frustration on this matter. We can certainly send you a replacement board to correct the filter cutoff issue. Please reach out to Adam with Moog Music tech support to get things rolling. His contact info is posted below.
Adam Pryor - Tech Support
E: adam@moogmusic.com
P: (828) 251-0090 ext. 246
Thank you
Thanks, i’ve been in contact with him, i just need to fill in the RMA it seems.