Driver not been dowloaded? ?

I’ve recently purchased a minitaur and have ran into some problems. These are my first steps into the world of analog so forgive me if I sound like a simpleton.

When I got my minitaur home I plugged into my lap top via the USB as stated in the manual to download the driver, however nothing happened. I wasn’t prompted and no information appeared on my screen.. From reading other posts I’ve discovered that not seeing information etc etc can be normal.. In any case I’m unable to hear any sound from it what so ever. Either in ableton or maschine. I’m so frustrated I want to cry! lol… What I am doing wrong?.
This unit was a shop floor model, could this have prevented the drivers from downloading? ?

please help.

Sorry, if the following is just my misunderstanding (english isn’t my native language):
You know, that there is no audio transmitted over USB on the Minitaur or any other Moog?
So you can only hear the Minitaur, if you connect it to a monitoring system or use the headphones. The computer is just needed to the Editor or for sending MIDI notes to the Minitaur.