Downloading problems

I’m having difficulty downloading the original Bank 1 of the 3.2 RME.

I was sent the file but I have no idea of how to set up the USB to MIDI interface, & it gives no clues in the Voyager manual.

I simply want to return it to it’s original settings & Bank 1 was never there, it was just a duplicate of Bank 7.

Can anyone talk me through this? I’ve had it partially downloaded then it stops for no reason.