Anybody Sub 37 Poti Drop Outs - like me?

Did anybody of you have a Drop-Out issue of poties like me?

I switched on my Sub 37 and had some minutes of worring that the synth might be broken … there was absolutely no reaction from the main volume knob. The phone volume knob did it’s job. I switched the synth off - waited for a while - switched on again … same problem.

Checking all the knobs through various patches - all the same - then I recognized that the Fine-Tune-Knob also did not operate as supposed. No reaction on tuning.

Well, it was like the last blast with a pick in a gold-mine … switching some patches, wiggling some knobs … and suddenly the two dead ones got to life again. No kidding, really.

Isn’t this very weird? Is this a synth passing away or only a software issue?

check global setting - POT MODE. what was it set to? Try ABS (absolute) if this happens again, and see if it helps.
There is a small bug in Relative mode, which will be fixed in the next firmware update; not sure if this relates to your problem or not, but it might.

Thank you for your response. I see, yesterday I changed the settings to “THRU” mode, because I am used to it from other synths and like it better than “ABS”. May be there is also a little bug hidden? It’s good to know that’s probably a S/W bug only.

EDIT: Checked it out … switched back to “ABS” and the problem was gone. It’s reproducable.

The same thing happened to me when I tried switching from ABS to THRU mode… When I switched back the bug went away.

I was terrified that I had broken the Moog. haha

Will this issue be resolved by the current update…or future updates?

According to Amos, who should know better, in the next update … if Moog updates like in the past … it will be soon.

My Filter Cutoff Pot is scratchy and does cut out. Not sure if others are doing that too and it’s just less obvious.

“pot mode” -related bugs, definitely fixed in next update, soon.

scratchy cutoff pot – contact Moog service. That’s not a firmware problem.

cheers,

Amos

This topic is from a while ago and I just noticed the bug is still in there, I have it with my Output Volume pot.
I’m running OS 1.1.
Just to let you know.
Cheers,
Danny - Syndromeda