Moog Music Forum

Hi,

Has anyone found connecting through USB to be hit or miss? For whatever reason, this week my Sub 37 has been very difficult to connect to my DAW through USB.

Any recommendations?

Hi Juan,

Don't have this problem myself either.
Some basic troubleshooting should locate where your problem is.

Firstly - Windows Device Manager has to "see" the Sub37 first, before the Editor or Cubase will detect it.
Device Manager > View > Devices by connection...
Device Manager sees Sub 37 ...

I'm having the same problem. Editor sends midi, but is not receiving. It sees the Sub connected both in and out, but when I hit the "Capture Hardware" button or move any physical knob, it doesn't reflect on the Editor (The hardware does receive any change I do in the editor, it's very frustrating ...

I don't have this probleem myself, my Subs are always recognized, but it might help to give some more details about your setup. What OS are you using? If Windows, what driver (universal or the new Sub 37 specific one), what version of OS, firmware, editor, etc. Do you use a USB hub or a direct ...

Hi,

Is there a way to make the editor and DAW detect the Sub's USB connection consistently? When I open projects I have to hope for the best and pray to the synth gods that it detects the connection of the Sub 37. Most of the times it doesn't recognize the unit and I have to close Cubase, open the ...

Hi everyone,

When trying to install the editor, I click on the .exe (Windows 10) file and the editor opens up directly. It's not letting me install it like a regular program. Is that the way it's supposed to be?

I also tried dragging the vst file over to the vst folder, since I can't seem to ...