Moog Music Forum

I requested an RMA # here: http://www.moogmusic.com/service/ but I've yet to receive a reply even though Moog said it would take 24 hours... Anyone requested an RMA online? How long did it take for a response?

Ok. Will do

Oh... Local. Yeah, as I mentioned in my first post, Local is on. Headphones and Stereo out have been tried. I checked the cables and the headphones to make sure they worked and were plugged in. So it looks like it's the board then. Yikes. Good thing I kept the box... Thanks for the help.

@mayidunk. Hopefully that's not the case. Thanks for the info. I'll contact them.

@till. How do you turn off and on the keyboard and could it have happened by itself somehow?

I'm using OS 3.3

After coming back from vacation my Voyager is not making any sound when played and I'm not sure why. It worked before I left...

Filter's open, attack is down. It does make sound when I activate the Env. Gate and also when I use another MIDI keyboard to trigger it. Local is On.

Any idea what's ...

yeah. i received it scratched up. and i use with my finger not fingernails or a screw driver. what you two are saying is like getting a new car that's scratched up and saying it's ok just because it will eventually get scratched up.

i heard of someone else calling moog about the same problem and ...

ok thanks

My touch plate was scratched up when I received my brand new Voyager. It was the second Voyager I received as the first one had paint scraped off and I sent it back.

Is there something I can do to lessen the scratches. It bothers me every time I play it. Can I exchange the touch plate for a new one?

It's the MF101 and I'm using Audio Out. I'm not having problems with the volume. I'm just worried about thinning of the sound as heard when plugging an ordinary guitar pedal directly into a line-in input.

Do I need to use a DI for my moogerfooger or can I plug it straight to my audio interface?

When I compared it with my digital synth it had basically just been powered on.

jon_kull wrote:Have you tried adjusting the fine tuning knob after letting it warm up?

But shouldn't the presets already have "zeroed" the fine tuning knob?

My Voyager is a semi-step+ some cents out of tune even though I have not transposed it. How do I fix this and why is it like this? I bought it new.

bamse

There's one on eBay right now for $385 USD.
What I like about the Sherman is that it does extreme effects. Does the Akai do that?

this one sounds very nice too.