Moog Music Forum

I ordered and received the LP Stage II Field Upgrade and I must say I'm disappointed, especially with a company with such high status as Moog.

For $100 I would have expected installation instructions with this kit, but there were no instructions with it!
After all how hard can it be to generate a page or two of instructions to ensure that the upgrade is performed properly?

Also the shipping invoice stated "LP Stage II Manual Addendum". This was also not included.

I sincerely hope that they care about customer satisfaction, and will include instructions in all future shippments of this upgrade kit.

I have contacted the company, hopefully they can provide me with some instructions so that I can ensure it's done properly.

James

Moog came through for me and sent me the CD with the update and instructions.
It was supposed to be in the upgrade kit but somehow got left out.
I called them yesterday morining and the CD was here by yesterday afternoon!
Talk about fast.

Thanks Moog

So, fast??? You sound surprised. Did you expect anything less from a company with such high status as Moog?