Moog Music Forum

Hi,

My Moog Messenger current Firmware is 1.0.4.
Messenger USB C directly connected to Mac, appears within AudioMidi Setup as "Moog Messenger".

I downloaded Messenger Firmware Updater (Mac Version) For Firmware 1.0.7. When opened, Updater says :
"Device current firmware version: 1.0.4". Update to firmware version: 1.0.7. Clic the"UPDATE FIRMWARE" button to start update process.

I click UPDATE FIRMWARE button but 1) Spinning wheel 2) Nothing happens 3) After repeating 3 times steps 1)and 2) new message appears :
" The update has failed because the device can not be accessed. Unplug and replug in the device and click "TRY AGAIN" Update to firmware version 1.0.7 ".

Did exactly that many times. Each time back to : "Device current firmware version: 1.0.4". Update to firmware version: 1.0.7. Clic the"UPDATE.. etc...

Does anyone had the same issue ? Does anyone succeed yo update on Mac ?

Downloaded fresh copy of the installer from Moog Music.

1.0.7 install went through smoothly.

Problem solved. Don't know what happened though