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Subharmonicon Boot Issue Traced to Audio Output Board — Spare Parts or VCA Workaround?

Posted: Thu Apr 24, 2025 8:26 am
by greeengrin
Hi all,

My Subharmonicon suddenly stopped working from one day to the next. Upon powering up, only LED 1 of Sequencer 1 is blinking erratically, and the unit becomes unresponsive. I tried a firmware update, but it doesn’t recognize any incoming messages.

After opening the unit and doing some troubleshooting with a multimeter, I discovered that the issue is being caused by the audio output board. When I disconnect the output board, the Subharmonicon powers up correctly and responds as expected.

Here are my two questions:

Can Moog provide a replacement audio output board as a spare part for direct purchase?

While waiting for a solution, is it safe to use the VCA output directly into my audio interface to continue using the synth without the output board?

Appreciate any input from users who might have faced a similar issue, and from Moog support if you're reading this.

Thanks in advance,

GreeeeeeeenImage

Re: Subharmonicon Boot Issue Traced to Audio Output Board — Spare Parts or VCA Workaround?

Posted: Wed Apr 30, 2025 2:58 am
by synthpeter
The VCA output follows the volume control, so you can dial the volume down to optimum audio interface input levels.