Issue with Mixer out/Filter in on Voyager

[dirt]

My apologies if this has been answered, I have read the manual for my Voyager and I did search the forums. But I seem to be having an issue with utilising the Mixer out/Filter in input on my Voyager.

Now I am using a TRS cable as the forums and manual suggests, what’s peculiar is this:

*plug it in, no sound from voyager - which makes sense because it breaks the connection between osc/filter to allow an external processor.

*I connect an effects pedal (I’ve got a box full so tried basically a bunch of things) and still no sound.

*if I plug either of those mono connections from the TRS to the mixer, I hear the oscillators - no filter but from either one? And with one being send and one receive this seems odd?

So is this input fooged ? Or is there something bloody obvious I’m just missing?

[Acid Mitch]

My apologies if this has been answered, I have read the manual for my Voyager and I did search the forums. But I seem to be having an issue with utilising the Mixer out/Filter in input on my Voyager.

Now I am using a TRS cable as the forums and manual suggests, what’s peculiar is this:

Are you definterly using a standard insert cable ?
It should have a TRS connection at one end that splits into two cables with TS connections at the other end. The TRS end goes to the Voyager mix out and the TS ends go to the input and ouput of the device you are connecting to.

*plug it in, no sound from voyager - which makes sense because it breaks the connection between osc/filter to allow an external processor.

That is correct.

*I connect an effects pedal (I’ve got a box full so tried basically a bunch of things) and still no sound.

Do the pedals you are connecting accept line level and are you connecting the send (tip) to the pedal input and return (ring) to the pedal output ?

*if I plug either of those mono connections from the TRS to the mixer, I hear the oscillators - no filter but from either one? And with one being send and one receive this seems odd?

That does not seem correct. You should only hear the oscillators coming from one of those connections ( the send/ tip) . You should not hear the filter from any of those connections . You need to monitor the main outs (or headphone out) to hear the filter.
If you are hearing the oscillators out both sides of the insert cable then it makes me think you are not using the correct cable or the cable is faulty. Do you have another insert cable to test with ?