Subsequent 37: MIDI issues persist?

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BhambriRohunu
Posts: 4
Joined: Thu Oct 05, 2023 2:29 am

Subsequent 37: MIDI issues persist?

Post by BhambriRohunu » Fri Nov 03, 2023 3:51 am

How can I resolve persistent issues with stuck notes and sudden dropouts/detuning in my Subsequent 37 during MIDI playback, despite exhausting various troubleshooting steps such as channel adjustments, firmware updates, and MIDI port settings in Logic Pro X? Any insights or suggestions are greatly appreciated.

Astheologos
Posts: 16
Joined: Thu Jun 18, 2020 3:20 am

Re: Subsequent 37: MIDI issues persist?

Post by Astheologos » Sat Nov 04, 2023 9:26 am

Check your Midi menu 2.1 settings.

set it to USB or DIN depends on how you connected it.

and important: set Midi/DIN ECHO = off!

If you connected via USB don't use a USB-HUB use the direct USB port of your PC!

USB sometimes fails so it's maybe better to use Midi DIN cables.

ZiangzeCho
Posts: 2
Joined: Sun Oct 22, 2023 6:41 am

Re: Subsequent 37: MIDI issues persist?

Post by ZiangzeCho » Tue Nov 07, 2023 6:22 am

To resolve persistent issues with stuck notes and sudden dropouts/detuning in your Subsequent 37 during MIDI playback, despite exhausting various troubleshooting steps such as channel adjustments, firmware updates, and MIDI port settings in Logic Pro X, you can try the following:

Check the MIDI cables and connections. Make sure that the MIDI cables are properly connected to both the Subsequent 37 and Logic Pro X. You may also want to try using different MIDI cables to see if that resolves the issue.
Try using a different MIDI interface. If you are using a USB MIDI interface, try using a different interface, such as a FireWire or Thunderbolt interface.
Check the MIDI buffer size in Logic Pro X. A low MIDI buffer size can cause dropouts and other playback issues. Try increasing the MIDI buffer size to see if that resolves the issue.
Check the CPU usage in Logic Pro X. If Logic Pro X is using too much CPU, it can cause dropouts and other playback issues. Try closing any unnecessary applications and plugins to reduce CPU usage.
Reset the Subsequent 37 to factory default settings. This may resolve any underlying issues with the Subsequent 37. To reset the Subsequent 37 to factory default settings, hold down the Function and Preset buttons for 10 seconds.
If you have tried all of the above steps and you are still having problems, then it is possible that there is a hardware problem with the Subsequent 37. In this case, you koows will need to contact Moog support for assistance.

Here are some additional tips:

Try using a different MIDI channel for the Subsequent 37.
Try disabling any MIDI filters or effects in Logic Pro X.
Try increasing the latency in Logic Pro X.
Try starting Logic Pro X in Safe Mode.

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