Attempt to Export Presets to USB causes Moog One to Restart
Posted: Sun Oct 22, 2023 3:42 pm
My new Moog One v. 1.5 seems to have been working fine, but today I tried exporting for the first time. When I export "All Data" it works fine. When I try to export "Presets" this causes the unit to soft-reboot without completing the export. After the aborted export of presets, there are about a dozen presets on the USB, when there should be several hundred. USB has plenty of room, that is not the issue. I tried reformatting the USB drive and that didn't help, either.
I thought I'd post to the forum before contacting Moog service to see whether anyone else has run into this problem and/or is aware of a workaround?
I thought I'd post to the forum before contacting Moog service to see whether anyone else has run into this problem and/or is aware of a workaround?