how to deal with an untrustworthy official distributor?
Posted: Wed Dec 07, 2022 9:50 pm
I paid for a Moog Studio 3 back i May, because the distributor (listed on moog's own page) promised delivery in 3 weeks.
After countless promises that were all broken I still don't have anything.
I could have bought my studio 3 countless times since then, both from Amazon and from other online stores. But I wanted to support the local distributor and now my money is stuck.
Just recently he finally agreed to refund my money... In 45 days... I don't have any hope that he will keep this particular promise, after breaking all the others.
I contacted Moog's official support 2 weeks ago, no response other than they have received my ticket.
What do I do?
After countless promises that were all broken I still don't have anything.
I could have bought my studio 3 countless times since then, both from Amazon and from other online stores. But I wanted to support the local distributor and now my money is stuck.
Just recently he finally agreed to refund my money... In 45 days... I don't have any hope that he will keep this particular promise, after breaking all the others.
I contacted Moog's official support 2 weeks ago, no response other than they have received my ticket.
What do I do?