Re: Moog One FEATURE Requests
Posted: Fri Mar 31, 2023 4:27 pm
This breaks my heart and spirit. How can a flagship expensive product be relegated to such long term updates? I’m new to the Moog One (not even had mine for a year yet) but realize the 1.5 update took forever. Are they that short handed at Moog? Ugh…AlakaLazlo wrote: ↑Fri Mar 24, 2023 12:28 pm
The issue is that when controlling the M1 from an external midi source (e.g. a DAW, my Cirklon, or another keyboard controller)
I have been communicating with Moog's service
I was pretty annoyed by all of this (it's been 4 years!) so I then spent a full afternoon extensively documenting the continuing problems and shooting video clips of the setup, testing methodology, and continuous note hangs which I sent back to my service tech. Many weeks later, I was contacted by a more senior Moog company employee. In that exchange (in January 23), they finally confirmed they were aware of the issue, but couldn't say if or when it would be fixed because they hadn't even started deciding what the next firmware update would address. The "guess" I was given was 8 months to 2 years... My most recent email asking if they had any updates has not - as yet - been responded to.