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Crackling issues with Sub 37

Posted: Sun Mar 25, 2018 4:50 pm
by DStocker
Hello everyone!

There is a strange behavior of my Moog Sub 37 which is quite annoying: After some time of usage the volume of its output suddenly decreases and some kind of weird crackling/scraping sets in in the background. Is there anything I cans do to fix this?

Thanks in advance!

Re: Crackling issues with Sub 37

Posted: Mon Mar 26, 2018 2:48 pm
by DStocker
It seemingly only affects the headphone output, trying out a different 6,3mm to 3,5mm jack now. I will let you now if the problem disappears.

Re: Crackling issues with Sub 37

Posted: Sun Apr 08, 2018 2:01 pm
by DStocker
Alas, it still happens. Did anyone else encounter an issue similar to this?

Re: Crackling issues with Sub 37

Posted: Sun Apr 08, 2018 6:34 pm
by draztik
Contact Moog and let them know you are having issues.

Re: Crackling issues with Sub 37

Posted: Tue Apr 10, 2018 12:42 pm
by DStocker
Thanks, I will do that.

Re: Crackling issues with Sub 37

Posted: Thu Apr 12, 2018 8:39 am
by vwizz
Several people had that issue: it was discussed in another post.
I had mine repaired: they changed the board supporting the headphones out.
Cheers

Re: Crackling issues with Sub 37

Posted: Sun Apr 15, 2018 1:31 pm
by DStocker
That’s great to hear, thank you! Still waiting for the Moog support to answer tho.