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Voyager Oscillator issue

Posted: Sat Mar 03, 2018 12:53 pm
by PulsePsycle
I suddenly have an issue with oscillator 3 of my Voyager. Its pitch is way to low and it sound warbling or so. I have uploaded tree file to my SoundCloud account. If anyone would listen to them it's appreciated much.
Any help or tips are welcome.

The patch used is a Default Prog.
Osc 1 = 8'
Osc 2 = 8' , Freq = 0
Osc 3 = 8' , Freq = 0

Mod wheel Amount = 0
Pedal/On Amount = 0

Not played = C4

Here you hear Osc1 - 2 - 3 in sequence at 8'
https://soundcloud.com/pulsepsycle/1-osc1-2-3-8

Here you hear Osc1 mixed in with Osc2 and finally Osc3
https://soundcloud.com/pulsepsycle/2-oscmixing

At last Osc3 at 1'
https://soundcloud.com/pulsepsycle/3-osc3-1

Best regards
Karel.

Re: Voyager Oscillator issue

Posted: Sat Mar 03, 2018 1:19 pm
by Analog Prophet
I’m not an expert but it sounds to me like a voltage issue with osc 3. But who knows, it might help to reinstall (or upgrade if applicable) the firmware - that’s what I would try first.

Re: Voyager Oscillator issue

Posted: Sun Mar 04, 2018 4:58 am
by PulsePsycle
I manage to do a reinstall of the Firmware (3.5). So far it seems the problem is solved. Thank you so much Analog Prophet!
The only thing that worries me is what could have caused this?

Re: Voyager Oscillator issue

Posted: Sun Mar 04, 2018 5:04 am
by PulsePsycle
Just after posting last reply I went back to my Voyager. The problem is back! :( :( Best thing to do now is contacting Moog Support I guess.

Re: Voyager Oscillator issue

Posted: Mon Mar 05, 2018 6:36 pm
by Analog Prophet
It was worth a try. I think its a good idea to contact Moog support, they are very helpful.

Re: Voyager Oscillator issue

Posted: Sun Mar 11, 2018 2:47 am
by PulsePsycle
Do you know by any change the average response time from Moog Support? I've send a message a week ago but no response yet except for an request conformation. :(

Re: Voyager Oscillator issue

Posted: Sun Mar 11, 2018 4:15 am
by Analog Prophet
You might need to remind them / send a new email. It happened me once I had no answer for a long time and sent a new email. Don’t remember the reply time but it might have been some days.