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Loose knobs on Sub 37

Posted: Mon Feb 01, 2016 10:32 pm
by sjurick
I've had my new Sub 37 for a week and have noticed that most of the knobs are not tight (they rock when pressed). I've emailed tech support tonight asking what to do. They don't introduce noise but it bothers me. I'd say about 50% of the knobs you turn (not selectors) are loose to varying degrees. This unit was built a few weeks ago.

Does it sound like these are simple to tighten down from the bottom side or something? Anyone else experiencing this?

Regards,
Steve

Re: Loose knobs on Sub 37

Posted: Tue Feb 02, 2016 9:23 am
by Sihaz
hi steve,

had mine just over a year and suddenly the pots went squelchy and wobbly about 2 months ago. have been reaching out to andy at moog for months but other than him suggesting i take it to the UK service centre I can't get any answer as to whether they would consider this something that needs to be covered under warranty. i'm starting to think the pots are a bit of a problem on my beloved sub... :-(

Re: Loose knobs on Sub 37

Posted: Fri Oct 07, 2016 8:59 pm
by rekordz
mine is brand new but has wobbly knobs exactly like your video. moog support please help! :|