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Sub Phatty Pitch Wheel & Pitch Adjust Knob Issues

Posted: Mon Feb 02, 2015 12:54 am
by SolarFix
Hello,

I'm experiencing a rather strange issue. When I roll the pitch wheel of my SP up, the pitch changes smoothly. When I roll the pitch wheel down, it smoothly lowers in pitch until it is almost all the way down, at which time the pitch suddenly drops a few tones. Similarly, with the master tune knob at the upper left of the unit, the unit is in tuen when the knob is all the way counter-clockwise. When you roll the knob clockwise, it jumps one semitone immediately, then from there it adjusts finely. Really strange!

I have initialized the active patch, initialized global parameters, installed the latest firmware, and this issue persists. When I use the shift mode functions to set the pitch up and pitch down ranges, I get unexpected behavior. Basically, whatever I set for the pitch up (2 semitones for example) seems to apply in a bi-polar fashion, meaning it also adjusts the bend down by 2 semitones. When I set the bend down parameter, this seems to define the "jump" I described when the wheel is almost all the way down. Furthermore, changing these settings sometimes results in bend intervals that are in between chromatic tones, such as a bend up that lands somewhere between C and C# when I'm bending from C.

Finally, the pitch wheel seems to throw my Sub Phatty out of tune by one semitone. Not all the time, but often when I even touch the pitch wheel, the Phatty immeidately steps up or down a key. Switching to another patch and back again seems to fix it... until I use the pitch wheel again.

I've dug into the deepest reaches of the hidden commands in shift mode, gone through every nook and cranny I can think of, ran the note calibration, etc., and I can't seem to fix these issues. Any thoughts? I scoured these forums and Google before posting, but no one seems to have this issue. Guess I'm just lucky. :)

Thanks

Re: Sub Phatty Pitch Wheel & Pitch Adjust Knob Issues

Posted: Wed Jun 17, 2015 3:28 pm
by John.True
I'm having this EXACT issue, does anyone around here have a solution?

Re: Sub Phatty Pitch Wheel & Pitch Adjust Knob Issues

Posted: Thu Jun 18, 2015 6:42 am
by Meneer Vincent
I hope Moog is reading this. Maybe they can fix this in the promising update.
Speaking about a update...

Re: Sub Phatty Pitch Wheel & Pitch Adjust Knob Issues

Posted: Fri Oct 23, 2015 4:51 pm
by kingofallwookies
^^Mine stays in tune, smooth thru the up, but upon releasing it, the pitch corrects sharply to improper tuning, where it stays regardless of motion on the wheel^^^

Please, Amos, don't forget about us. We were new once, too...

Re: Sub Phatty Pitch Wheel & Pitch Adjust Knob Issues

Posted: Sat Oct 24, 2015 8:19 am
by till
No such problem on my SubPhatty.

Re: Sub Phatty Pitch Wheel & Pitch Adjust Knob Issues

Posted: Sun Nov 01, 2015 4:16 pm
by toups
I am having the exact same issue. Has anyone found a fix or heard anything from moog? I might call their support line and see if something can be done...

Re: Sub Phatty Pitch Wheel & Pitch Adjust Knob Issues

Posted: Sat Jan 02, 2016 4:01 pm
by grailtone
Mine is doing this as well, all I have to do is bump it and it will throw the synth out of tune. I was getting around it by being really careful, but, when it goes out of tune while my mother/eurorack setup is playing with it, well, it gets ugly.