Moog Music Forum

Hi,
I just bought a sub37, I wanted to do firmware update but my PC doesn't recognize the synth ...
the pc doesn't even loads the driver of the 37.
I don't know why ...
did this happened to someone?

Do you have the synth connected directly to your USB port or are you using a hub???

Please contact me at andy@moogmusic.com or by phone (828)-251-0090 xt 221

Thanks,
Andy Hughes
Tech Support Manager
Moog Music, Inc.

i resolved by just updating my pc.
Thanks to Andy for his support!