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Not receiving Sub Phatty updates anymore!?
Posted: Sun Sep 28, 2014 11:56 pm
by Corianjackson
It looks as if there are new versions of firmware and updates to the editor, which may be the root of my problems from my previous thread. I am still running firmware 2.0.1 and editor version 1.0.3
I am a registered member and user and for some reason I have not received any e-mail from Moog whatsoever. Haven't changed my e-mail, checked my spam and junk....What's going on here? Frustrated.
Re: Not receiving Sub Phatty updates anymore!?
Posted: Mon Sep 29, 2014 2:51 pm
by breun
I have no idea why Moog doesn't post a link to the editor on the
Sub Phatty's download tab. The download tab does have a link to version 2.0.1 of the firmware, but currently the latest firmware version is version 2.0.3. The download links for Editor 1.1.0 and firmware 2.0.3 are publicly accessible though:
http://forum.moogmusic.com/viewtopic.ph ... 87#p130087
I'd contact Moog support to find out why you didn't get notified of updates (assuming your e-mail address is correctly registered and you checked your spam folder), I don't think your fellow forum members can help you with that.
Re: Not receiving Sub Phatty updates anymore!?
Posted: Tue Sep 30, 2014 12:34 am
by Corianjackson
Thank you for posting that for me. I spoke to a technician today and he was going to get back to me but I ended up reading your reply first...very weird that I didn't get the email.