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Tuning at home
Posted: Sat Jan 14, 2006 4:26 pm
by Purusha
I'm interested in retuning my Voyager, but I don't fancy shipping it back to the states from the UK since it's not *that* badly out of whack.
Anyone have information on getting the intonation sorted?
Thanks!
Posted: Sat Jan 14, 2006 5:40 pm
by till
This kind of info has yet to be published by Moog for end users.
Re: Tuning at home
Posted: Fri Jan 20, 2006 1:27 pm
by AFS
Purusha wrote:I'm interested in retuning my Voyager, but I don't fancy shipping it back to the states from the UK since it's not *that* badly out of whack.
How long does it take till you have to retune it?
shipping costs are high high high!
Re: Tuning at home
Posted: Mon Jan 23, 2006 8:53 am
by punkdisco
Purusha wrote:I'm interested in retuning my Voyager, but I don't fancy shipping it back to the states from the UK since it's not *that* badly out of whack.
Hi Purusha
Out of interest, what do you mean "not that badly out of whack"? Do you mean your fine tune has to be set at something other than 12oClock to be in tune?
Good luck btw. No way would I want to ship my Voyager to the states..
Oh yeah, I know it still means shipping but there is an authorised Moog service centre here in London. If you send your Voyager to Turnkey, these are the guys they send out to. I have their details at home so let me know if you need them..
Posted: Mon Jan 23, 2006 1:25 pm
by Boeing 737-400
My mate reckons my Voyager is very slightly out of tune. Heard too many horror stories about Turnkey though. Still, not as bad as my Prophet-5 where the fine tune is almost in the 10:00 position.
Posted: Mon Jan 23, 2006 5:04 pm
by punkdisco
Boeing 737-400 wrote:My mate reckons my Voyager is very slightly out of tune. Heard too many horror stories about Turnkey though. Still, not as bad as my Prophet-5 where the fine tune is almost in the 10:00 position.
You should not have to include Turnkey but rather, contact their people directly. They are:
www.cimplesolutions.co.uk
These are the poeple Turnkey send their Moog stuff to, well, they sent my Voyager their to get a back light fixed any how..
Posted: Sun Feb 05, 2006 1:32 am
by Boeing 737-400
Would I have to pay to get my free retune and the volume knob crackling fixed?
Posted: Sun Feb 05, 2006 12:25 pm
by MC
If it's under warranty, you'll only need to pay for shipping one way.
Posted: Tue Feb 07, 2006 1:08 pm
by Boeing 737-400
I didn't mean sending the Voyager all the way to Moog, I meant sending it to CIMPLE Solutions. It is just a long way to send it back to Moog, and I would be really scared if anything were to happen to it along the way. In fact I would rather pay to fix the volume knob and the tuning, than have to pay shipping across the pond for Moog to fix it free.
Posted: Tue Feb 07, 2006 1:50 pm
by MC
Call Moog to find an authorized repair center in the UK. They should be able to perform warranty repair and tuning.