Moog Music Forum

I'm having a bit of trouble with my Voyager (see http://forum.moogmusic.com/viewtopic.php?f=2&t=19359 for details). Just waiting to hear back from Moog support, but I'm basically expecting to be told I'll need to send it off for a check up and repair.

Has anyone here from the UK any experience of this? It seems like Moog have a UK based partner who does repairs - so hopefully I won't need to send it back to the US. Just wanted a bit of feedback about others' (hopefully good!) experiences.

Thanks

Your Voyager would go to http://www.sourcedistribution.co.uk/. They do all the MOOG repairs for the UK.

check out my earlier post - don't know how you'd link to it (too technical) - I'd recommend tho!

Re: Second Osc dead
Postby overthereinabox » Wed Aug 14, 2013 1:57 pm

Just to update you all, hhb repaired all faults (a few more than were originally thought surprisingly) re-tuned and returned my Old School back to me in 5 days - recommended, especially the tech guy Patrick Belcher.overthereinabox

Posts: 4
Joined: Sat Apr 27, 2013 2:11 pm
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Good news! My Voyager went to HHB and back in just under a week and is now working fine again. Cost me a fair bit in postage - and would have been eye watering if I'd paid for full insurance (I took a chance). Apart from that, no complaints at all about HHB.

That said, I've literally just received a support e-mail from Moog over two weeks after sending it. Not massively impressed about that!Glad I went straight to UK distro for help.