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Note freeze?

Posted: Fri Dec 07, 2012 12:59 pm
by w00fa
Just got my Minitaur, and in some occasions it freezes on a note (mostly when adjusting settings in the Editor app). I'm not really down to specifics yet, but I'll look into it, later tonight.

The only way I was able to reset it is by unplugging and re-plugging the power.

I'm plugged via USB.

Has anyone encountered this?

Cheers.

Re: Note freeze?

Posted: Sat Dec 08, 2012 9:31 am
by Badcatblackcat
I've had had this problem a number of times. Normally, I only have the Minitaur connected to my Voyager by midi.

Re: Note freeze?

Posted: Tue Dec 11, 2012 12:48 pm
by Giraffe
me too. had it happen last night. just controling it via a midi controller.
any word on this?

Re: Note freeze?

Posted: Thu Dec 13, 2012 7:04 am
by w00fa
I haven't had it reoccur, since I posted. Make sure your Minitaur is all firmwared 'n shizzle.

Re: Note freeze?

Posted: Wed Dec 19, 2012 5:00 pm
by Richard J
Yep - had this on a few occasions. Had to disconnect the power supply.

Maybe this has been addressed in Rev2 (?)

Re: Note freeze?

Posted: Fri Dec 21, 2012 9:09 am
by Tech_Buzz
Same here. When it locks up for me the whole instrument is locked up. I try sending the panic CC#120 or 123 on then off to it and nothing seems to work. All the buttons freeze where they are at as well. So if Release is on I can't turn it off etc. Power cycling the Minitaur is the only thing that works. I am using it via a USB connection. I do have the latest FW as well.

Re: Note freeze?

Posted: Tue Jan 01, 2013 1:25 pm
by deetr
Same here..

Note freeze
Firmware 2.0
USB connected

Anyone has very much digital hiss/noise from the output?

Seems like a not worthy 550euro's synth... I miss my phatty..

Re: Note freeze?

Posted: Sat Mar 02, 2013 10:53 pm
by wanumen
Well, be careful because my Minitaur just doesn't recover from that freezing. At first, I have the same problem you have, but today, even I unplugged power it stays playing any note I hit and as you say, freezes. I email my vendor to ask him about warranty, it only has no more than 6 months I bought it.

Re: Note freeze?

Posted: Sat Mar 09, 2013 7:36 am
by Krinor
I use mine with a Roland PK-5 midi foot pedal. Sometimes during songs while rehearsing with my band it suddenly doesn't respond to midi at all. The only thing that works is to power it off and on again. This is rather frustrating and would be a total disaster in a live setting!

Amos (if you read this): what is this freeze issue all about ? Clearly we're dealing with a rather universal bug that occurs on multiple units here ?

Re: Note freeze?

Posted: Thu Jun 01, 2017 11:01 am
by art507
Hi!

I bought my Minitaur about 5 months ago. It was the first time today that I had a FREEZE NOTE. I've been playing the synth for one hour and suddenlyI understod that one of the notes it freezed. I swithched off the Midi keyboard, but only switching off the Minitaur solved the problem.

Do all of you still have the same problem?

Thank you!

Re: Note freeze?

Posted: Thu Jun 01, 2017 4:06 pm
by kiki_90291
I've been noticing the same issue with mine. It tends to happen when I'm playing a sequence into it. I've been wondering if there's a stray CC message that get's sent, but now I'm wondering if it's just a firmware issue. I tend to run it with a MIDI DIN in and on USB (USB for editor, MIDI for controller/sequencer), so that may be part of the problem, though I have had it happen just on MIDI (when I ran my TB-3 into it as a trigger - it did NOT like that at all!).

I love the sound of the Minitaur and am learning a ton about synthesis (I'm really a guitarist), but I have to say that the flakiness is disappointing (the driver being essentially non-functional in Ableton) - I was expecting something a little more solid out of Moog . . . .

Re: Note freeze?

Posted: Thu Jun 01, 2017 6:34 pm
by art507
All of these Minitaur issues is a very strange thing... Moog is one of the most famous and one of the best companies that produces the synthesizers, but making the instrument with all these problems is very unlikely...

MOOG!!!
SOLVE it PLEASEEEEE!!!! :?

Re: Note freeze?

Posted: Fri Jun 02, 2017 12:00 pm
by SlowLFOtoPitch
Greetings All,

You will be pleased to know that we now have new versions of both the Minitaur firmware (v2.2.0) and editor software (v3.2.0) ready for release. The new updates should help to address these issues. Please contact us directly and we will be more than happy to pass along the download link. :)

Adam Pryor
adam@moogmusic.com‬‬
(828) 251-0090
Ext. 246

Harrison Street
harrison@moogmusic.com‬‬
Ext. 221

Noah Jolly
noah@moogmusic.com‬‬
Ext. 204

Thank you,

Taylor Mott
Service Manager
taylor@moogmusic.com‬‬
Ext. 217

Re: Note freeze?

Posted: Fri Jun 02, 2017 3:37 pm
by kiki_90291
Woo hoo - e-mail sent! Looking forward to checking it out.

Re: Note freeze?

Posted: Sat Jun 03, 2017 7:12 am
by art507
E-mail sent.

Thank you!!!