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New update crash - BACKUP PRESETS WITH "EXPORT" FIRST!

Posted: Fri Aug 10, 2012 2:06 pm
by supersaw
Just updated animoog and now it won't open. Crashes on splash screen

Ipad1 ios 5.1.1
Tried rebooting, tried home button power button reset, did not try reinstalling yet. Have not backed up my patches yet.

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 2:28 pm
by reset
Same here. Guess I have to fire up my phatty. :?

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 2:30 pm
by jkheinz
Me also
iPad 3
ios 5.1.1
no jailbreak :(

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 2:30 pm
by BrufordRules
The same here :(

Animoog 1.1.0 doesn't run in my iPad 2 iOS 5.1.

Be careful! And backup your presets and previous versions before updating it!

I hope Moog solve this issue soon!

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 2:41 pm
by kmc2381
they've taken down the update page from the website. i think they know something's up.

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 3:10 pm
by BrufordRules
I'd like to think Moog is working on that because the 1.1 update video is now private and one hour ago was public.

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 3:25 pm
by BrufordRules
Reinstalled the app solved the problem but I lose my presets :(

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 3:35 pm
by supersaw
No way i'm reinstalling before i backup my presets. I assume i'll be able to do that? If not, oh boy will i be crushed.

ok so i guess i am screwed now? can't backup presets at this point. other synths i have store the preset files in the app folders in itunes.

edit: well i had half of them backed up. i stopped crying now.

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 3:35 pm
by njd82
First post, not felt the need to till now.

Updated this awesome app just now and I can't retrieve the Richard Devine soundset that I'd already paid for. :(

Do the Moog guys check this forum or is there a better place to report an issue?

Apologies if I'm going over something which is posted elsewhere.

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 3:52 pm
by khnumhotep
Yeah... I updated Animoog, it kept crashing, reinstalled it, lost my presets AND the Richard Devine SoundSet (it won't restore if I tap on restore purchases...)
Not Cool.
Looks like Animoog is going to need another update.

EDIT: I was able to restore the RD soundset, but my presets are still gone

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 4:23 pm
by AdamAxbey
And restoring purchases doesn't seem to restore the original set of presets that came with Devines pack, or the April fools one!

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 4:27 pm
by supersaw
can't restore richard devine pack. and i guess i have to redownload the detroit dj pack? where do i get that now? EDIT: found them on the site here.

EDIT: RD devine sounds are there now under "."

EDIT: calmed down now (kind of. can't believe i didn't backup my presets recently. lost about 30 :evil: :oops: )

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 4:28 pm
by BrufordRules
AdamAxbey wrote:And restoring purchases doesn't seem to restore the original set of presets that came with Devines pack, or the April fools one!
Yes, I think it has to be done manually. Really annoying.

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 4:37 pm
by BrufordRules
The Richard Devine Soundset worked for me the second time I tried to restore my purchases. The presets are stored into the first folder (the one with a dot).

Re: New update! Can't open now, awww

Posted: Fri Aug 10, 2012 5:22 pm
by till
Original iPad here running iOS 5.1.1. I just updated and the Animoog quits silently after showing the splash screen.
And I can't open the App to export sounds I did.
So what ever I do, will I delete all my sounds?