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1.04 update crashes on both iPad and iPhone

Posted: Mon Jun 25, 2012 8:34 pm
by JoeMaron
As the subject says, I can't start Animoog at all after updating to the latest (1.04) version. Tried disabling in-app purchases to no avail.
iPad 2, iOS 5.01
iPhone 4, iOS 5.01

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jun 26, 2012 8:50 am
by alx002
Same for me.......... on IOS 5.01 Iphone 4

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jun 26, 2012 10:05 am
by Amos
Hi all,

So far, everyone who is reporting a crash says they are using iOS 5.0.1.
One person has posted that he has no problems and is using iOS 5.1.1.

So, a couple of questions:

1) is anyone having any animoog-crashing problems today, who is using iOS 5.1.1?

2) is anyone who is using iOS 5.0.1, and having animoog crashes, unwilling to update to iOS 5.1.1? If so, why?

Thanks,

Amos

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jun 26, 2012 10:27 am
by alx002
I'm not in ios 5.1.1 cause I'm in 5.01 JB!
And it 's a little complicated to update to an new IOS without to know if all my other Apps will well work.
But in the future I'll update.
Normally Animoog should be compatible on 5.01 ? No?

At this time , I'll stay with the 1.03....

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jun 26, 2012 10:37 am
by Amos
alx002 wrote:I'm not in ios 5.1.1 cause I'm in 5.01 JB!
aha, I understand. JB is your right as hardware owner, but we can't officially support.
alx002 wrote:Normally Animoog should be compatible on 5.01 ? No?
Yes, definitely! It should be compatible. Unfortunately I can't downgrade my iOS now to test it, as you know... I do wish Apple allowed this, it would make life easier... also, you'd have no worry about upgrading, because you could downgrade if it didn't work with some apps.

There's another Animoog update coming soon, I'm working with the programmer now to identify what is the compatibility trouble with iOS 5.0.1, so we can fix it.

-Amos

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jun 26, 2012 10:54 am
by t_tangent
Animoog 1.04 working fine here on iOS 5.1.1, new iPad 3

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jun 26, 2012 11:00 am
by alx002
Thx Amos for all your support

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jun 26, 2012 9:01 pm
by JoeMaron
Thanks for the reply, Amos. No reason not to update, really, just being lazy. Is there any way we can help with troubleshooting in the meantime?

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jun 26, 2012 10:08 pm
by Amos
t_tangent wrote:Animosity 1.04 working fine here on iOS 5.1.1, new iPad 3
iPad autocorrect is working fine too, I see. ;)

Re: 1.04 update crashes on both iPad and iPhone

Posted: Wed Jun 27, 2012 10:57 am
by t_tangent
Oops....didn't see that. LOL, still not 100% used to typing on the iPad yet :)

Will edit my earlier post to read Animoog, haha.

Cheers

t_t

Re: 1.04 update crashes on both iPad and iPhone

Posted: Sat Jun 30, 2012 11:07 am
by s0lo
1.04 kept crashing at splash screen until I updated to iOS 5.1.1 today which solved the problem. Pfew :)

Using Ipad 1

Re: 1.04 update crashes on both iPad and iPhone

Posted: Thu Jul 19, 2012 4:05 am
by Bernie456
I loved AniMoog on my iPad2 (iOS 4.3) but since I updated AniMoog to 1.04, it won't start. I wish I could undo that step!

It would have been helpful if Animoog's AppleStore entry showed/required the minimum iOS version, like other apps do.

(As you asked the other guy: I never updated iOS on the iPad2 since I don't have iTunes. It's not available for Linux; actually I have an older iTunes on my other PC running Win2k but that does not support the iPad, and newer iTunes do not install on Win2k.)
Eventually I may find time and a way to update iOS, but not before my summer holiday, which means that Animoog will be defunct all summer and I can not use it on my holiday trip. :(

Is there any way to downgrade Animoog to my previous version (1.0, I guess) which was running just fine on iOS 4.3?

Thanks,
Bernie

Re: 1.04 update crashes on both iPad and iPhone

Posted: Thu Jul 19, 2012 8:37 am
by SZak
You could easily backdate/downgrade if you:

a. Have the previous version of the Animoog app file (Animoog.ipa)
b. Have a running version of iTunes which supports your device

You would then:

a. Delete Animoog from the device
b. install the previous version of Animoog by dragging the app file to iTunes
c. Sync the iPad

The trick is to keep/archive all older versions of the app before updating. On OS X, this is done for you through iTunes by moving the old app file(s) to the trash. You can then retrieve the file(s) from there and save them to a backup location for use in case an updated app is buggier than the the old.

Considering you neither have the Animoog.ipa file nor a version of iTunes which is compatible with your device, I'm afraid it can't be done as the iTunes Store does not allow multiple versions of the same app to be available for download through the iTunes Store.

Re: 1.04 update crashes on both iPad and iPhone

Posted: Tue Jul 24, 2012 1:07 pm
by Dr Codini
Works fine for me, IPad 3 latest os

Re: 1.04 update crashes on both iPad and iPhone

Posted: Sun Aug 12, 2012 1:42 pm
by jyatiz
I will keep that in mind next time I upgrade an important application like this one. The solution worked like a charm, thanks guys