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Tuning Random Problem+Filter Spacing

Posted: Sat Apr 28, 2012 2:53 pm
by cantaloop
Hi Everybody, and sorry for my english. I have two problems with my Voyager RME:
- sometimes the OSC 1 seems to be completely out of tune, and other times seems to change the pitch randomly (like a S&H effect!). I think is a problem of the digital control....it appears after some hours that the moog is on...maybe i have to reset the "pot mapping"? I've made the operative system upgrage, but nothing to do...
- the left channel (also in the headphones) does not work anymore if i am in "Dual LP"
Mode. Can you help me, please? I have tried anything (Spacing, cables,
ecc...), and i think that the Filter B is damaged....unfortunately. If i change the pole of the filter, sometimes works....
It sounds great, but too many problems in the last 6 months...
Help me please!??!!

Re: Tuning Random Problem+Filter Spacing

Posted: Sun Apr 29, 2012 2:13 pm
by thealien666
It sounds like your RME has some serious issues, and would need to be looked at by a qualified Moog repair facility.

Did you buy it new ? Is it still under warranty ? If so, contact Moog Music support by email and ask them what to do to have them fix, or replace it.