Page 1 of 1
SP - dead USB port
Posted: Fri Apr 01, 2011 5:08 am
by mustgroove
The USB port on my SP appears to be dead... Totally not recognized by any computer
- it was connected to a USB hub which someone accidentally had used a 12V power supply on (the proper power supply is 5V) - even though it's not bus powered, could that have been what fried it?
- if that indeed what fried it, is it fixable?
Re: SP - dead USB port
Posted: Fri Apr 01, 2011 10:25 pm
by CTRLSHFT
Just a guess, made sure that USB is receiving MIDI IN on the MIDI Setup page?
Re: SP - dead USB port
Posted: Mon Apr 04, 2011 12:57 am
by mustgroove
As I mentioned in the original post, no computer even recognises the SP is even connected at all, so it doesn't even show up as a MIDI source/destination to choose from in any DAW
Re: SP - dead USB port
Posted: Mon Apr 04, 2011 10:53 am
by CTRLSHFT
mustgroove wrote:As I mentioned in the original post, no computer even recognises the SP is even connected at all, so it doesn't even show up as a MIDI source/destination to choose from in any DAW
Have you tried a restore factory settings on it? I had a pseudo OS corruption occur after some MIDI loop madness that wouldn't resolve itself until I had it do a restore.
Re: SP - dead USB port
Posted: Mon Apr 04, 2011 8:01 pm
by mustgroove
Yep, tried a couple of factory resets and they have made no difference... Still isn't recognized at all by any computer
Re: SP - dead USB port
Posted: Thu Apr 07, 2011 3:53 pm
by Amos
sounds fried. The USB is its own little board which is quite easily replaceable and inexpensive.
In general I recommend staying away from USB hubs, they do not always play nice electrically with your gear.
I had a really nice Wacom graphics tablet get totally fried from being connected to a hub - unlike the Phatty, it was not repairable!
In the case of the Phatty, don't worry. Replacing the USB board will be a quick and total fix. I recommend you contact techsupport at moogmusic dot com for further assistance.
Sorry for the mishap!
-Amos