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Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Mon Nov 03, 2014 2:11 pm
by bartleby
dang, i had been hoping for red felt.
but black felt is ok, too. anything is better than those ugly gaps. ;)

i hope this is a field upgrade?

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Wed Nov 05, 2014 7:54 am
by Blackout
hi, can anyone confirm, is this a matter of "do-it-yourself" install? or does the keyboard need to go back to Moog? or to a local distributor ? or service centre?

the square holes are really unsightly. especially when the Sub37 sits on a keyboard stand and the angle pushes them right in your face.

this problem is even is quite obvious on the front cover of the current SOS!!

Cheers,
Blackout

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Wed Nov 05, 2014 11:11 am
by bartleby
Blackout wrote:hi, can anyone confirm, is this a matter of "do-it-yourself" install? or does the keyboard need to go back to Moog? or to a local distributor ? or service centre?
i just contacted tech support about this: at first, they suggested that i send in my s37 and have them install it for me. but after i told them that i have built and modded my share of diy and vintage synths before, they agreed to send it to me as a 'field' upgrade instead. i'll report back when it arrives and let you know how hard it is to install. but how hard can it be to take apart your s37, glue in a strip of felt, and put it back together?

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Wed Nov 05, 2014 4:19 pm
by Rene K
Thanks,
i have the same Problem with my keys.

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Wed Nov 05, 2014 4:46 pm
by gencomprodukts
Same thing here.

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Wed Nov 05, 2014 5:05 pm
by Rufus the Dog
Me too but I think I can source my own length of felt (or similar) and fix it rather than let the Sub37 out of my sight :D


R.

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Thu Nov 06, 2014 5:55 am
by Saonegin
Please, tell in this forum how you did with your various kinds of felt adventures (with Moog tech support or without it). :D

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Thu Nov 06, 2014 4:28 pm
by Rufus the Dog
I am going to cut a strip from this …

http://www.amazon.co.uk/gp/product/B00D ... ge_o00_s00

.. and stick it to the vertical part of the panel just behind the keys. the 2mm thick felt should be enough to conceal the key 'holes'

I have chosen black but there are plenty of other colours :D


R.

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Fri Nov 07, 2014 6:32 am
by JazzMasta
The expression "to make a mountain out of a molehill" comes to mind here..

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Wed Dec 03, 2014 9:23 am
by Saonegin
Well at least that one killed the discussion here once and for all. And yet this molehill still annoys at least myself a bit.

JazzMasta wrote:The expression "to make a mountain out of a molehill" comes to mind here..

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Fri Dec 05, 2014 7:57 am
by Blackout
my first post was around 5 months ago about this problem i must say i would have thought that Moog would have come up with a solution to this by now especially as they said they would be addressing the issue...

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Fri Dec 05, 2014 10:17 am
by bartleby
Blackout wrote:my first post was around 5 months ago about this problem i must say i would have thought that Moog would have come up with a solution to this by now especially as they said they would be addressing the issue...
they have. amos posted about it about a month ago:
Amos wrote:Moog have sourced some black felt lining material for use with piano keyboards... if you are interested in having this material installed on your own keyboard, contact the Moog service department directly.
as i mentioned earlier, i did contact them and they said they would send the kit over to me. still hasn't arrived, though. : (

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Fri Dec 05, 2014 11:18 am
by Blackout
thanks bartleby. you are right.

however has anyone recieved the upgrade or kit?

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Fri Dec 05, 2014 1:44 pm
by Sihaz
Yeah, i was told i would be sent one a few weeks ago but nothing yet...

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Posted: Wed Dec 17, 2014 2:02 pm
by bartleby
still nothing even 1.5 months after support told me they'd send me this kit. :(