Progress update on Moog One firmware?

[styphonthal]

I really, really hope they come thru and release the update.

I know before they were bought by InMusic there was in housework on the new update, hopefully they will see it thru.

For me I would really like the MIDI fixed, and maybe even allow it to work with MPE devices.

[enemysender]

Tuning systems YES!

Hydrasynth is killing everyone now for the most comprehensive synthesis system. Yes, it’s digital (sounds like analog), but the features: microtuning, extensive modulation possibilities, poly aftertouch, mini versions with the full synth engine, and a VERY competitive price. Cmon Moog, cmon Arturia, catch up!!!

[digitaleyes]

UGHHHHhhhh


My fingers are still crossed. But if we don't see anything in 2025, that's probably it.

[Kwamensah]

UGHHHHhhhh


My fingers are still crossed. But if we don't see anything in 2025, that's probably it.

Seeing all of this makes me very sad as a new Muse owner and the buggy software that's on it. I hate this trend of software development where so many companies release incomplete or buggy software.

[bpelbop]

This bugs me too. I have emailed Moog support about this (cricket noises)…. no reply at all… no reply at all. I think it shows a real lack of customer service that they can boldly manf, promote, and sell such a pricey synth and then act like it doesnt exist anymore. It deserves more firmware updates.

[digitaleyes]

*cry emoji

Hence opensource! Let us fix it. Or those of us with the prowess!

[thingswithstrings]

I feel like we're screaming into the void. Since Moog is no longer owned by its employees, We're going to have to start filling out forms and waiting in the proverbial line of "glacial progress". But I have included this link if anyone wants to submit an InMusic service form and make some noise along with my submission,,,,

https://support.inmusicstore.com/en/support/tickets/new

Who knows, if we go full tilt mode on them maybe they'll figure out they've arguably the greatest modern analog synth that is light years ahead of everything else on their hands and start freeing up some resources for ONE owners. I have to say after having my ONE for about a year and with right at 4000 presets and growing, there is no other synth like this one. It's so good and so devoid of any mediocrity and cheap parts, that the price tag is WELL worth what you get in return. I think it's the next CS-80 for this millennium. I love my other synths, but this is still the ONE for me on most days and I keep finding more interesting things to make with it.

If anyone else is making and releasing music with it, let me know please! Post a link to it. Not to plug myself, but I have it all over my record (single is out now and a new one coming soon) - Madrigals for Mongrels "Christian Graffiti".

Cheers,
BC

[rtcstudio]

Again, everyone needs to go to the Facebook group “Moog One Owners Group”. One of the original Moog One developer team members is talking to us there on a fairly regular basis. The president has talked there.
They have had setbacks from rebuilding in Asheville, NC because of Hurricane Helene. The Moog One is a priority for this year (2025). They are not done with it!

[thingswithstrings]

Yep just saw it last night AFTER i posted here. I'm plugged in over there now. Thanks!

[MichaelTiemann]

Please do keep us updated on the forum. Some of us never want to interact with Facebook, for personal reasons.

[sdwillingham]

Please do keep us updated on the forum. Some of us never want to interact with Facebook, for personal reasons.

Amen! It is extremely galling to me that Moog ignores this forum, yet happily chats with people on Facebook. I don’t get it. It’s like an alternative reality where Compuserve and AOL won and the internet is abandoned.

[whubis]

Same here WRT Facebook.

I do not want to associate in any way, shape, or form with these social networks. Further, when I did try to join that Facebook group, I did all of the due diligence to provide the required information and was summarily and automatically banned from the group because my account was too young.

Why can't Moog management come to these pages to give us an update on the products we purchased? This is the "official" Moog forum, right?

I am an increasingly disappointed owner of a Moog One 16.

[smv]

Same here WRT Facebook.

I do not want to associate in any way, shape, or form with these social networks. Further, when I did try to join that Facebook group, I did all of the due diligence to provide the required information and was summarily and automatically banned from the group because my account was too young.

Why can't Moog management come to these pages to give us an update on the products we purchased? This is the "official" Moog forum, right?

I am an increasingly disappointed owner of a Moog One 16.

I totally agree with you!! Their behavior is not professional at all. They are just grabbing money from new users with new synths, without caring of customers. And I am a Voyager, Model D 2022 reissue and Moog One 16 voices owner.

[AlakaLazlo]

I'm sorry, but Moog's handling of its customer service obligations for this "flagship" synth has been reprehensible.
They've been promising updates for years! Nada...
Now we get "trust us, we're working on it, but we will only respond, in a Facebook group, when we feel like it...." Come on!
At this point, it's just as likely it's never going to happen and they are just selling off their stock before they confirm that.
Dr. Robert is spinning in his grave.

[till]

The last Moog One update was 3 years ago. The one before this was two years (2020!) before that. So it is rather save to say, that Moog let all Moog One users down by not delivering updates for this premium synth.

I am very sure, I will never buy a Moog again. So many Moogs I bought never actually got finished in software (MP-201 Multi-Pedal, Taurus 3), although the Moog ex(?) employee Amos promised to do updates, just after the next new Moog is running well. Just promises.

The last Moog that had top software updates was the Moog Voyager. And its firmware was not developed by Moog, but an external german Rudi Linhard, a friend of Bob Moog.