Moog Music Forum

Posted: **Wed Apr 06, 2016 4:38 pm**

Hi Everyone,

Andy Hughes from Moog Tech Support here!!

We can assist with getting this resolved, please contact us directly by phone or email, and we will be happy to help you get run a few tests and get set up for a repair. Here is the contact information for the technicians at Moog who can help:

Nate Marino
natemarino@moogmusic.com
xt. 204

Taylor Mott
taylor@moogmusic.com
xt. 217

Thanks,
Andy Hughes, Service Manager
andy@moogmusic.com
828-251-0090 xt 221
Moog Music, Inc.

Posted: **Tue Jun 07, 2016 6:01 am**

Also having this exact problem and can't find a fix... anyone?

Posted: **Tue Jun 07, 2016 8:07 am**

max2011 wrote:Also having this exact problem and can't find a fix... anyone?

Try Andy Hughes at Moog Tech Support. His contact info is in the message right above yours.

--
Moose

Posted: **Wed Jun 08, 2016 6:55 am**

My new Sub37 did exactly the same. Calibration did not fix it.
I tried "factory settings" and that seemed to fix the issue.

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