Voyager stuck in boot loop

Tips and techniques for Minimoog Analog Synthesizers
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aphelion
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Joined: Wed Jul 06, 2016 11:09 pm

Voyager stuck in boot loop

Post by aphelion » Sun Sep 01, 2024 11:49 pm

Hi there,

My minimoog Voyager has recently started experiencing an issue turning on. It seems to get stuck in a "boot loop" of sorts and can't get to functioning.

I opened a ticket with Moog support but haven't received a response yet.

Has anyone seen this before?

I am comfortable with repairing electronics with replacement parts myself.

Hoping this is a relatively simple repair!

P.S. I attempted to attach photos and videos to this but there's an error saying "Sorry, the board attachment quota has been reached." Come on, mods! Get this together, please!

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ummagumma
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Re: Voyager stuck in boot loop

Post by ummagumma » Tue Sep 03, 2024 2:38 am

What year is your Voyager?

My wild guess is a power supply issue, they need to be rebuilt once they get old. You could check the PS voltages out, maybe reseat cables inside the unit too?

aphelion
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Joined: Wed Jul 06, 2016 11:09 pm

Re: Voyager stuck in boot loop

Post by aphelion » Tue Sep 03, 2024 10:11 pm

Hi ummagumma, thanks for the reply.

After unplugging the synth for a while I managed to get it booted long enough to do a sysex dump of all my patches, thank goodness. I also got a shot of the full system information screen.
It reads:
  • System Version 3.5
  • Release 02/02/2010
  • Boot Version 3.5
I'm unsure if this means it was manufactured in 2010 or whether the software is from 2010.

Reading a little bit into things online, I wouldn't be surprised if it's a PSU issue.

I put the videos on dropbox: Basically in one instance upon power-on, the MIDI LED lights up and the boot logo fills the screen only for the first 1/4 of the screen and then resets back to a black screen. This cycles every few seconds.

In another instance, the logo fully fills the screen and the LED cycles from MIDI to Master to Edit to Panel and then back again. This repeats.

It seemingly gets worse after being turned on for a while, so I wouldn't be surprised if it is indeed a PSU issue.

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ummagumma
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Re: Voyager stuck in boot loop

Post by ummagumma » Wed Sep 04, 2024 1:50 am

I'd avoid using it until you get it fixed!

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till
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Re: Voyager stuck in boot loop

Post by till » Wed Sep 04, 2024 6:28 am

aphelion wrote: Tue Sep 03, 2024 10:11 pm...
I'm unsure if this means it was manufactured in 2010 or whether the software is from 2010.
...
This is the firmware release. The date of the physical built of the Voyager is not stored digitally in it.
keep on turning these Moog knobs

Sequence:
Prodigy * minimoog '79 * Voyager * MF102 * MF103 * MF104z * MP201 * Taurus 3 * Minitaur * Sub Phatty * MF105 * Minimoog 2017+ MUSE * One 16

aphelion
Posts: 6
Joined: Wed Jul 06, 2016 11:09 pm

Re: Voyager stuck in boot loop

Post by aphelion » Wed Sep 04, 2024 1:02 pm

till wrote: Wed Sep 04, 2024 6:28 amThis is the firmware release. The date of the physical built of the Voyager is not stored digitally in it.
Nice, thanks till. I may crack it open this weekend to try to sus out more information.

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