New Grandmother Osc 1/2 not working

[mikmakesbeats]

Hey guys I have a brand new Grandmother and it was working just fine the first couple days I've had it. Recently OSC 1 stopped working and the next day OSC 2 stopped working as well. I can only generate noise at this point. Odd thing is I tried to do Osc Calibration but my calibration never finishes. I waited 2 hours and my 3 buttons were still flashing like I won the lottery. I decided to power it on/off, unplug/plug usb and I tried installing latest firmware 1.1.3 and was able to successfully. I went through Osc Calibration one more time and its still not finishing. It's been an hour already and I'll let it to run over night but I have a feeling it will still never finish when I come back to it in the morning. I've only read calibration taking as long as 20 min but never hours. I contacted support but was hoping someone here can give some insight as well.